{"id":35668,"date":"2023-05-19T18:06:57","date_gmt":"2023-05-19T16:06:57","guid":{"rendered":"https:\/\/www.calmedica.com\/?page_id=35668"},"modified":"2025-04-15T15:49:26","modified_gmt":"2025-04-15T13:49:26","slug":"gestion-annulations-anticipez-allouez-creneaux-liberes","status":"publish","type":"page","link":"https:\/\/www.calmedica.com\/?page_id=35668","title":{"rendered":"Gestion des no-shows : Anticiper & allouer les cr\u00e9neaux lib\u00e9r\u00e9s"},"content":{"rendered":"

[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” disabled_on=”off|off|off” admin_label=”Services” _builder_version=”4.17.4″ custom_padding=”|0px|0px|0px|false|false” custom_padding_tablet=”10px||0px||false|false” custom_padding_phone=”” global_colors_info=”{}”][et_pb_row _builder_version=”4.17.4″ custom_margin=”100px||100px||true|false” custom_margin_tablet=”15px||50px||false|false” custom_margin_phone=”” custom_margin_last_edited=”on|phone” custom_padding=”|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_divider divider_position=”center” divider_weight=”0px” admin_label=”S\u00e9parateur rond” module_class=”anim” _builder_version=”4.16″ background_color=”#f65200″ width=”30px” max_width=”30px” module_alignment=”center” height=”30px” max_height=”30px” scroll_horizontal_motion_enable=”on” scroll_horizontal_motion=”0|50|50|100|0.1|0|-0.1″ border_radii=”on|56px|56px|56px|56px” global_colors_info=”{}”][\/et_pb_divider][et_pb_text admin_label=”Texte” _builder_version=”4.17.4″ header_font=”|800|||||||” header_text_color=”#4c4c4c” header_font_size=”60px” header_letter_spacing=”2px” text_orientation=”center” custom_margin_tablet=”||||false|false” custom_margin_phone=”” custom_margin_last_edited=”on|tablet” header_font_size_tablet=”” header_font_size_phone=”35px” header_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Anticiper les no-shows et allouer les cr\u00e9neaux lib\u00e9r\u00e9s<\/span><\/h1>\n

[\/et_pb_text][et_pb_divider divider_position=”center” divider_weight=”0px” admin_label=”S\u00e9parateur rond” module_class=”anim” _builder_version=”4.16″ background_color=”#f65200″ width=”30px” max_width=”30px” module_alignment=”center” height=”30px” max_height=”30px” scroll_horizontal_motion_enable=”on” scroll_horizontal_motion=”0|50|50|100|-0.1|0|0.1″ border_radii=”on|56px|56px|56px|56px” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ custom_padding_last_edited=”on|tablet” _builder_version=”4.17.4″ background_color=”#55afb9″ width_tablet=”” width_phone=”100%” width_last_edited=”on|phone” custom_padding=”||||false|false” custom_padding_tablet=”||19px||false|false” custom_padding_phone=”” border_radii=”on|5px|5px|5px|5px” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.17.4″ background_color=”#f4f4f4″ global_colors_info=”{}”][et_pb_text admin_label=”Sous titre” _builder_version=”4.17.4″ text_font_size=”22px” background_color=”#ffffff” max_width=”77%” max_width_tablet=”90%” max_width_phone=”” max_width_last_edited=”on|tablet” module_alignment=”center” custom_margin=”70px||||false|false” custom_margin_tablet=”30px|||0%|false|false” custom_margin_phone=”” custom_margin_last_edited=”on|tablet” custom_padding=”30px|30px|80px|30px|false|true” custom_padding_tablet=”40px|12%|84px|12%|false|true” custom_padding_phone=”” custom_padding_last_edited=”on|tablet” animation_style=”slide” animation_direction=”left” animation_duration=”1500ms” animation_delay=”400ms” animation_duration_tablet=”” animation_duration_phone=”0ms” animation_duration_last_edited=”on|phone” border_radii=”on|5px|5px|5px|5px” global_colors_info=”{}”]<\/p>\n

Les no-shows : un v\u00e9ritable casse-t\u00eate pour les \u00e9tablissements de sant\u00e9<\/span><\/h2>\n
Chaque ann\u00e9e, pr\u00e8s de 27 millions de rendez-vous m\u00e9dicaux<\/a> ne sont pas honor\u00e9s, et plus d’une intervention sur 10 est annul\u00e9e en chirurgie. <\/span><\/h5>\n
    <\/ul>\n

    [\/et_pb_text][et_pb_divider show_divider=”off” _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][et_pb_button button_url=”https:\/\/www.calmedica.com\/solutions\/memoswap\/” button_text=”D\u00e9couvrez notre solution de gestion des no-shows” button_alignment=”center” _builder_version=”4.17.4″ _module_preset=”default” custom_button=”on” button_text_color=”#FFFFFF” button_bg_color=”#f54e15″ global_colors_info=”{}”][\/et_pb_button][et_pb_divider show_divider=”off” _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.17.4″ background_color=”#f4f4f4″ global_colors_info=”{}”][et_pb_gallery gallery_ids=”31456″ fullwidth=”on” module_class=”illustrationaccueil anim” _builder_version=”4.16″ max_width=”276px” max_width_tablet=”” max_width_phone=”50%” max_width_last_edited=”on|phone” module_alignment=”center” custom_margin=”16%||||false|false” custom_margin_tablet=”20px||||false|false” custom_margin_phone=”10px||||false|false” custom_margin_last_edited=”on|phone” scroll_vertical_motion_enable=”on” scroll_vertical_motion=”0|50|50|100|-2|0|1″ scroll_vertical_motion_tablet=”0|50|50|100|0|0|0″ scroll_vertical_motion_phone=”0|50|50|100|0|0|0″ scroll_vertical_motion_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_gallery][et_pb_image src=”https:\/\/www.calmedica.com\/wp-content\/uploads\/2023\/05\/Sans-titre.jpg” alt=”hopital” title_text=”Sans titre” align=”center” _builder_version=”4.17.4″ _module_preset=”default” width=”75%” max_width=”77%” custom_margin=”0px||||false|false” custom_padding=”0px|30px|||false|false” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_divider show_divider=”off” _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][et_pb_divider show_divider=”off” _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

    Anticiper et pr\u00e9venir les no-shows <\/span>: quelles solutions sont disponibles ?<\/span><\/h2>\n

    [\/et_pb_text][et_pb_text admin_label=”Texte” _builder_version=”4.17.4″ _module_preset=”default” custom_padding=”0px||0px||false|false” global_colors_info=”{}”]<\/p>\n

    Face aux non-venues, les \u00e9tablissements de soins mettent en place des solutions pour g\u00e9rer les cr\u00e9neaux lib\u00e9r\u00e9s et limiter les perturbations.<\/span><\/h4>\n

     <\/p>\n

    [\/et_pb_text][et_pb_divider show_divider=”off” _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ custom_padding_last_edited=”on|tablet” _builder_version=”4.17.4″ background_color=”#FFFFFF” width_tablet=”” width_phone=”100%” width_last_edited=”on|phone” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” custom_padding_tablet=”||19px||false|false” custom_padding_phone=”” border_radii=”on|5px|5px|5px|5px” border_color_all=”#35b3b7″ global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.17.4″ background_color=”#FFFFFF” background_enable_color=”off” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.calmedica.com\/wp-content\/uploads\/2025\/04\/ChatGPT-Image-15-avr.-2025-15_46_23.png” alt=”infirmiere tel” title_text=”ChatGPT Image 15 avr. 2025, 15_46_23″ _builder_version=”4.17.4″ _module_preset=”default” custom_margin=”30px||||false|false” custom_padding=”|30px|3px|30px|false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_image][et_pb_text admin_label=”Texte” _builder_version=”4.17.4″ _module_preset=”default” width=”88.9%” custom_margin=”50px||50px||false|false” custom_padding=”|10px||30px|false|false” global_colors_info=”{}”]<\/p>\n

    Rappel patients<\/span><\/h3>\n

    Les \u00e9tablissements de soins peuvent utiliser des rappels par t\u00e9l\u00e9phone, SMS ou e-mail pour v\u00e9rifier la venue des patients.<\/p>\n

     <\/p>\n

    [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.calmedica.com\/wp-content\/uploads\/2023\/03\/Lecture-sms-scaled.jpg” alt=”gestion des annulations – SMS” title_text=”Senior,Activity,And,Retirement.,Mature,Woman,Using,Modern,Smartphone,At” _builder_version=”4.17.4″ _module_preset=”default” custom_margin=”30px|0px||0px|false|false” custom_padding=”|30px|6px|30px|false|false” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” width=”86.8%” module_alignment=”center” custom_margin=”45px||50px||false|false” custom_padding=”|10px||10px|false|false” global_colors_info=”{}”]<\/p>\n

    Communication proactive<\/span><\/h3>\n

    Les centres de soins peuvent communiquer de mani\u00e8re proactive avec les patients pour leur rappeler leur rendez-vous, leur donner des instructions…<\/p>\n

    [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_image src=”https:\/\/www.calmedica.com\/wp-content\/uploads\/2025\/04\/ChatGPT-Image-15-avr.-2025-15_35_05.png” alt=”salle d’attente ” title_text=”ChatGPT Image 15 avr. 2025, 15_35_05″ admin_label=”Image” _builder_version=”4.17.4″ _module_preset=”default” custom_margin=”30px||||false|false” custom_padding=”|30px|1px|30px|false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_image][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” max_width=”108%” module_alignment=”center” custom_margin=”50px||50px||false|false” custom_padding=”0px|10px||30px|false|false” global_colors_info=”{}”]<\/p>\n

    Liste d’attente<\/o:p><\/span><\/h3>\n

    La liste d’attente est un outil couramment utilis\u00e9 pour g\u00e9rer les cr\u00e9neaux lib\u00e9r\u00e9s. Les patients peuvent \u00eatre ajout\u00e9s \u00e0 la liste d’attente et contact\u00e9s en cas d’annulation pour une prise en charge plus rapide.<\/p>\n

    [\/et_pb_text][et_pb_gallery gallery_ids=”31456″ fullwidth=”on” module_class=”illustrationaccueil anim” _builder_version=”4.16″ max_width=”276px” max_width_tablet=”” max_width_phone=”50%” max_width_last_edited=”on|phone” module_alignment=”center” custom_margin=”16%||||false|false” custom_margin_tablet=”20px||||false|false” custom_margin_phone=”10px||||false|false” custom_margin_last_edited=”on|phone” scroll_vertical_motion_enable=”on” scroll_vertical_motion=”0|50|50|100|-2|0|1″ scroll_vertical_motion_tablet=”0|50|50|100|0|0|0″ scroll_vertical_motion_phone=”0|50|50|100|0|0|0″ scroll_vertical_motion_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_gallery][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_image src=”https:\/\/www.calmedica.com\/wp-content\/uploads\/2025\/04\/ChatGPT-Image-15-avr.-2025-15_41_11.png” alt=”patient medecin” title_text=”ChatGPT Image 15 avr. 2025, 15_41_11″ _builder_version=”4.17.4″ _module_preset=”default” custom_margin=”30px||0px||false|false” custom_padding=”|30px||30px|false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_image][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” width=”100%” max_width=”100%” module_alignment=”center” custom_margin=”50px||50px|0px|false|false” custom_padding=”0px|||0px|false|false” inline_fonts=”ABeeZee” global_colors_info=”{}”]<\/p>\n

    Planification de parcours<\/o:p><\/span><\/h3>\n

    Les \u00e9tablissements de soins peuvent \u00e9galement mettre en place des plannings avanc\u00e9s pour g\u00e9rer les annulations et les cr\u00e9neaux lib\u00e9r\u00e9s.<\/p>\n

    \u00a0\u00a0<\/span><\/o:p><\/span><\/p>\n

     <\/p>\n

    [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” module_id=”memoswap” _builder_version=”4.17.4″ custom_padding=”83px||83px||false|false” custom_padding_tablet=”60px||60px||false|false” custom_padding_phone=”51px||25px||false|false” global_colors_info=”{}”][et_pb_row admin_label=”Ligne titre 1″ _builder_version=”4.17.4″ custom_margin=”|auto|29px|auto|false|false” custom_margin_tablet=”||0px||false|false” custom_margin_phone=”” custom_margin_last_edited=”on|phone” custom_padding=”|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

    memoSwap : la solution de gestion des no-shows pour optimiser les rendez-vous m\u00e9dicaux<\/span><\/span><\/h2>\n

    [\/et_pb_text][et_pb_divider show_divider=”off” _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” text_font_size=”16px” global_colors_info=”{}”]<\/p>\n

    memo<\/span>Swap g\u00e8re les annulations en les anticipant et en r\u00e9allouant rapidement les cr\u00e9neaux lib\u00e9r\u00e9s.<\/span><\/span><\/h3>\n

    <\/span><\/p>\n

    Les non-venues constituent un probl\u00e8me croissant pour les h\u00f4pitaux. A chaque fois<\/span>, c\u2019est :<\/span><\/p>\n

    <\/span>– du temps perdu<\/span><\/p>\n

    – des plateaux techniques sous utilis\u00e9s<\/span><\/p>\n

    – une perte de revenus significative pour l’\u00e9tablissement<\/span><\/p>\n

    [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.calmedica.com\/wp-content\/uploads\/2023\/03\/Ho\u0302pital-1-scaled-2.jpg” alt=”gestion des annulations medecins” title_text=”Ho\u0302pital-1-scaled” align=”center” _builder_version=”4.17.4″ _module_preset=”default” width=”43%” max_height=”1000px” border_radii=”on|5px|5px|5px|5px” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_sidebar _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_sidebar][et_pb_divider show_divider=”off” _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][et_pb_divider show_divider=”off” _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][et_pb_divider show_divider=”off” _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” text_font_size=”16px” custom_padding=”3px|||||” global_colors_info=”{}”]<\/p>\n

    Comment memoSwap<\/span> g\u00e8re ces non-venues ?<\/span><\/h2>\n

    memoSwap<\/span> est LA solution innovante qui permet d\u2019anticiper les no-shows et d\u2019allouer de mani\u00e8re automatique les cr\u00e9neaux lib\u00e9r\u00e9s.<\/span><\/p>\n

    [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” text_font_size=”18px” global_colors_info=”{}”]<\/p>\n

    <\/strong><\/p>\n

    <\/strong><\/p>\n

    <\/strong><\/p>\n

    memoSwap automatise les 4 \u00e9tapes d’anticipation des annulations et de r\u00e9affectation des cr\u00e9neaux lib\u00e9r\u00e9s<\/strong><\/p>\n

    [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_divider show_divider=”off” _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.17.4″ _module_preset=”default” module_alignment=”center” custom_margin=”||||false|false” custom_padding=”|||50px|false|false” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.calmedica.com\/wp-content\/uploads\/2023\/05\/image1.png” alt=”medecin” title_text=”image1″ _builder_version=”4.17.4″ _module_preset=”default” width=”100%” max_width=”71%” module_alignment=”left” border_radii=”on|5px|5px|5px|5px” global_colors_info=”{}”][\/et_pb_image][et_pb_divider show_divider=”off” _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.calmedica.com\/wp-content\/uploads\/2023\/05\/Capture-de\u0301cran-2023-05-19-a\u0300-16.05.08.png” alt=”t\u00e9l\u00e9phone” title_text=”Capture d\u2019e\u0301cran 2023-05-19 a\u0300 16.05.08″ _builder_version=”4.17.4″ _module_preset=”default” max_width=”71%” border_radii=”on|5px|5px|5px|5px” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.calmedica.com\/wp-content\/uploads\/2023\/05\/Capture-de\u0301cran-2023-05-19-a\u0300-16.06.17.png” alt=”ordinateur” title_text=”Capture d\u2019e\u0301cran 2023-05-19 a\u0300 16.06.17″ _builder_version=”4.17.4″ _module_preset=”default” max_width=”71%” module_alignment=”left” border_radii=”on|5px|5px|5px|5px” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.calmedica.com\/wp-content\/uploads\/2023\/05\/Capture-de\u0301cran-2023-05-19-a\u0300-16.17.21.png” alt=”t\u00e9l\u00e9phone” title_text=”Capture d\u2019e\u0301cran 2023-05-19 a\u0300 16.17.21″ _builder_version=”4.17.4″ _module_preset=”default” max_width=”71%” border_radii=”on|5px|5px|5px|5px” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” custom_margin=”|||50px|false|false” custom_padding=”0px||||false|false” global_colors_info=”{}”]<\/p>\n

    G\u00e9n\u00e8re une liste d’attente\u00a0<\/o:p><\/span><\/h3>\n

    [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” custom_margin=”|||37px|false|false” global_colors_info=”{}”]<\/p>\n

    Rep\u00e8re les patients qui ne vont pas venir<\/o:p><\/span><\/h3>\n

    [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” custom_margin=”|||24px|false|false” global_colors_info=”{}”]<\/p>\n

    Propose une pr\u00e9s\u00e9lection de patients \u00e9ligibles pour le cr\u00e9neau <\/o:p><\/span><\/span><\/span><\/h3>\n

    [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” custom_margin=”|||12px|false|false” global_colors_info=”{}”]<\/p>\n

    R\u00e9affecte le cr\u00e9neau en interrogeant les patients choisis dans la pr\u00e9s\u00e9lection<\/o:p><\/span><\/span><\/h3>\n

    [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” custom_margin=”|||50px|false|false” custom_padding=”0px||||false|false” global_colors_info=”{}”]<\/p>\n

    Gr\u00e2ce \u00e0 la plateforme memoSwap, l’\u00e9tablissement de soins g\u00e9n\u00e8re sa propre liste d’attente en choisissant les patients \u00e0 inclure dans la liste.\u00a0<\/span><\/p>\n

    [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” custom_margin=”|||37px|false|false” global_colors_info=”{}”]<\/p>\n

    memoSwap identifie les patients qui ne vont pas venir en leur adressant un message plusieurs jours avant leur intervention. Si le patient ne confirme pas sa pr\u00e9sence, le cr\u00e9neau est lib\u00e9r\u00e9 pour r\u00e9affectation.<\/span><\/p>\n

    [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” custom_margin=”|||24px|false|false” global_colors_info=”{}”]<\/p>\n

    Suite \u00e0 une annulation, l’\u00e9tablissement cr\u00e9\u00e9 le cr\u00e9neau et d\u00e9finit ses crit\u00e8res de s\u00e9lection. memoSwap propose alors une pr\u00e9s\u00e9lection des patients \u00e9ligibles au sein de laquelle l\u2019\u00e9tablissement choisit les patients \u00e0 contacter.<\/span><\/p>\n

    [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” custom_margin=”|||12px|false|false” global_colors_info=”{}”]<\/p>\n

    memoSwap propose le cr\u00e9neau aux patients s\u00e9lectionn\u00e9s pour valider leur disponibilit\u00e9. Parmi les patients disponibles, l’\u00e9tablissement choisit celui \u00e0 qui affecter le cr\u00e9neau. memoSwap informe les autres patients de l’indisponibilit\u00e9 du cr\u00e9neau.\u00a0<\/span><\/p>\n

    [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.17.4″ _module_preset=”default” custom_padding=”||0px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_divider show_divider=”off” _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][et_pb_divider show_divider=”off” _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.calmedica.com\/wp-content\/uploads\/2023\/06\/Capture-de\u0301cran-2023-06-09-a\u0300-14.52.58.png” alt=”gestion des annulations – b\u00e9n\u00e9fices memoswap” title_text=”gestion des annulations – b\u00e9n\u00e9fices memoswap” align=”center” _builder_version=”4.17.4″ _module_preset=”default” width=”56%” max_width=”68%” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_divider show_divider=”off” _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][et_pb_divider show_divider=”off” _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][et_pb_divider show_divider=”off” _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” custom_padding=”7px|||||” global_colors_info=”{}”]<\/p>\n

    Pourquoi choisir memoSwap<\/span> ?<\/h2>\n

    [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_divider show_divider=”off” _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.calmedica.com\/wp-content\/uploads\/2023\/06\/Capture-de\u0301cran-2023-06-09-a\u0300-16.45.09.png” alt=”gestion des annulations – b\u00e9n\u00e9fices” title_text=”gestion des annulations – b\u00e9n\u00e9fices” _builder_version=”4.17.4″ _module_preset=”default” animation_style=”fade” animation_duration=”1400ms” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_5,1_5,1_5,1_5,1_5″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_5″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” custom_margin=”|10px||10px|false|false” custom_padding=”|3px||3px|false|false” global_colors_info=”{}”]<\/p>\n

    Param\u00e9trage, m<\/span>ise en \u0153uvre avec la DSI<\/span>\u200b, pilote, g\u00e9n\u00e9ralisation \u00e0 l’\u00e9tablissement<\/span><\/p>\n

    [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” custom_margin=”|10px||10px|false|false” custom_padding=”|3px||3px|false|false” global_colors_info=”{}”]<\/p>\n

    memoSwap\u00a0<\/span><\/span><\/span>s’adapte \u00e0 vos besoins sp\u00e9cifiques<\/span><\/span>. Vous personnalisez les <\/span><\/span><\/span>crit\u00e8res\u00a0<\/span><\/span><\/span>d’\u00e9ligibilit\u00e9 et les messages envoy\u00e9s aux\u00a0<\/span><\/span><\/span>patients.<\/span><\/span>\u200b<\/span><\/p>\n

    [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” custom_margin=”|10px||10px|false|false” custom_padding=”|0px||0px|false|false” global_colors_info=”{}”]<\/p>\n

    memoSwap <\/span><\/span><\/span>automatise <\/span><\/span>tout le processus de gestion des\u00a0<\/span><\/span><\/span>no-shows et de r\u00e9affectation des cr\u00e9neaux<\/span><\/span>. <\/span><\/span>\u200b<\/span><\/p>\n

    [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” custom_margin=”|10px||10px|false|false” global_colors_info=”{}”]<\/p>\n

    memoSwap <\/span><\/span><\/span>r\u00e9duit les pertes financi\u00e8res li\u00e9es\u00a0<\/span><\/span><\/span>aux annulations et optimise\u00a0<\/span><\/span><\/span>l’utilisation des ressources et des plateaux\u00a0<\/span><\/span><\/span>techniques.\u00a0<\/span><\/span><\/p>\n

    [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” custom_margin=”|10px||10px|false|false” global_colors_info=”{}”]<\/p>\n

    Intuitive et facile \u00e0 utiliser, <\/span><\/span>memoSwap\u00a0<\/span><\/span><\/span>ne n\u00e9cessite pas de formation.\u00a0<\/span><\/span><\/span><\/p>\n

    [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

    Anticiper les no-shows et allouer les cr\u00e9neaux lib\u00e9r\u00e9sLes no-shows : un v\u00e9ritable casse-t\u00eate pour les \u00e9tablissements de sant\u00e9 Chaque ann\u00e9e, pr\u00e8s de 27 millions de rendez-vous m\u00e9dicaux ne sont pas honor\u00e9s, et plus d’une intervention sur 10 est annul\u00e9e en chirurgie. Anticiper et pr\u00e9venir les no-shows : quelles solutions sont disponibles ?Face aux non-venues, les […]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":35608,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-35668","page","type-page","status-publish","hentry"],"yoast_head":"\nGestion des no-shows : Anticiper & allouer les cr\u00e9neaux lib\u00e9r\u00e9s<\/title>\n<meta name=\"description\" content=\"Gestion des no-shows et des listes d'attente \u00e0 l'h\u00f4pital : anticipez les non-venues et r\u00e9-allouez les cr\u00e9neaux lib\u00e9r\u00e9s\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.calmedica.com\/?page_id=35668\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta 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