{"id":3195,"date":"2018-03-27T17:32:52","date_gmt":"2018-03-27T15:32:52","guid":{"rendered":"http:\/\/www.calmedica.fr\/?p=3195"},"modified":"2020-11-03T10:32:20","modified_gmt":"2020-11-03T09:32:20","slug":"les-sms-post-operatoires-viennent-d-un-robot","status":"publish","type":"post","link":"https:\/\/www.calmedica.com\/?p=3195","title":{"rendered":"H\u00f4pitaux Parisiens: Les SMS post-op\u00e9ratoires viennent d&#8217;un robot"},"content":{"rendered":"\r\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"451\" height=\"338\" src=\"https:\/\/www.calmedica.fr\/wp-content\/uploads\/2018\/03\/cover-r4x3w1000-5ab9ff2a7dbf5-fbaffcfb9d1f8dfe67136d5cfa8c71d86abc7759-jpg-1-e1522434899382.jpg\" alt=\"\" class=\"wp-image-2080\" srcset=\"https:\/\/www.calmedica.com\/wp-content\/uploads\/2018\/03\/cover-r4x3w1000-5ab9ff2a7dbf5-fbaffcfb9d1f8dfe67136d5cfa8c71d86abc7759-jpg-1-e1522434899382.jpg 451w, https:\/\/www.calmedica.com\/wp-content\/uploads\/2018\/03\/cover-r4x3w1000-5ab9ff2a7dbf5-fbaffcfb9d1f8dfe67136d5cfa8c71d86abc7759-jpg-1-e1522434899382-300x225.jpg 300w\" sizes=\"auto, (max-width: 451px) 100vw, 451px\" \/><\/figure><\/div>\r\n\r\n\r\n\r\n<p><strong>L\u2019ambulatoire g\u00e9r\u00e9\r\npar l\u2019intelligence artificielle<\/strong><\/p>\r\n\r\n\r\n\r\n<p><strong>Et si le chatbot\r\nou &#8220;robot conversationnel&#8221; \u00e9tait l\u2019une des solutions pour prendre le\r\nvirage de l\u2019ambulatoire&nbsp;? C\u2019est la conviction de plus d\u2019une centaine\r\nd&#8217;h\u00f4pitaux publics et priv\u00e9s en France et \u00e0 l\u2019\u00e9tranger, dont les centres de\r\nl\u2019APHP avant la fin 2018. Ils font confiance \u00e0 MemoQuest, un\r\nrobot&nbsp;logiciel faisant appel \u00e0 l\u2019Intelligence Artificielle afin de\r\ndialoguer avec les patients en pr\u00e9 et postop\u00e9ratoire.&nbsp;<\/strong><\/p>\r\n\r\n\r\n\r\n<!--more-->\r\n\r\n\r\n\r\n<p style=\"text-align:left\">    Acc\u00e9l\u00e9rer la mont\u00e9e en puissance de l\u2019hospitalisation ambulatoire gr\u00e2ce au num\u00e9rique. Une id\u00e9e pour faire face au d\u00e9fi d\u2019un taux de chirurgie ambulatoire de 70% en 2022, \u00e0 effectifs constants. Afin de recentrer les \u00e9quipes m\u00e9dicales sur le c\u0153ur de leur m\u00e9tier &#8211; le soin- la startup <strong>CALMEDICA <\/strong>propose d\u2019accompagner tous les patients en pr\u00e9 et post-op\u00e9ratoire gr\u00e2ce \u00e0 un robot. <strong>MemoQuest <\/strong>est un chatbot fond\u00e9 sur de l\u2019intelligence artificielle qui permet le suivi automatis\u00e9 et personnalis\u00e9 \u00e0 domicile des patients. Il engage une conversation par SMS sur t\u00e9l\u00e9phone mobile, individualise ses conseils et d\u00e9tecte &#8211; en analysant les r\u00e9ponses alarmantes, incomprises ou m\u00eame l\u2019absence de r\u00e9ponse &#8211; les patients qui n\u00e9cessitent une intervention de l\u2019\u00e9quipe m\u00e9dicale.<\/p>\r\n\r\n\r\n\r\n<p>    <strong>D\u00e9j\u00e0 500 000 patients ont \u00e9t\u00e9 suivis par chatbot<\/strong>, toutes op\u00e9rations confondues. Exp\u00e9riment\u00e9 dans le service de chirurgie ambulatoire de l\u2019h\u00f4pital Saint-Antoine (AP-HP), MemoQuest a am\u00e9lior\u00e9 la qualit\u00e9 de la prise en charge : le taux de r\u00e9ponse des patients sollicit\u00e9s est de 95%, contre 60% (apr\u00e8s trois tentatives de l\u2019infirmi\u00e8re). En moyenne, ce taux varie entre 90% et 96% en fonction de l\u2019\u00e9tablissement, quel que soit l\u2019\u00e2ge des patients et leur cat\u00e9gorie socio-professionnelle. Cela signifie qu\u2019au moins 90% des patients sont int\u00e9gralement suivis par le robot en pr\u00e9 et post-op\u00e9ratoire.<\/p>\r\n\r\n\r\n\r\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p> Parmi les patients ayant r\u00e9pondu, environ 5% d\u00e9clenchent des alertes (r\u00e9ponses incomprises par le robot, d\u00e9passement de seuil). Nous estimons que le chatbot \u00e9pargne neuf appels infirmiers sur dix .<\/p><cite>Alexis Hernot, co-fondateur de CALMEDICA <\/cite><\/blockquote>\r\n\r\n\r\n\r\n<p>De plus, les retards des patients sont divis\u00e9s par dix et le respect des consignes augmente de 30%. Point fort, les patients ont une nette pr\u00e9f\u00e9rence pour le chatbot SMS : moins de 10% de ceux qui ont re\u00e7u des SMS auraient pr\u00e9f\u00e9r\u00e9 un appel de l\u2019infirmier. Ces r\u00e9sultats ont \u00e9t\u00e9 confort\u00e9s par une \u00e9tude du Pr Karem Slim (CHU de Clermont Ferrand) dans le cadre de la R\u00e9habilitation Am\u00e9lior\u00e9e Apr\u00e8s Chirurgie. <\/p>\r\n\r\n\r\n\r\n<div class=\"wp-block-button is-style-squared\"><a class=\"wp-block-button__link\" href=\"http:\/\/www.lepoint.fr\/high-tech-internet\/hopitaux-parisiens-les-sms-post-operatoires-viennent-d-un-robot-27-03-2018-2205813_47.php\">Voir l&#8217;article complet sur LePoint.fr<\/a><\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-button is-style-squared\"><a class=\"wp-block-button__link\" href=\"https:\/\/www.romandie.com\/news\/Hopitaux-parisiens-les-SMS-post-operatoires-viennent-d-un-robot\/903165.rom\">Voir l&#8217;article complet sur Romandie.com<\/a><\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-button is-style-squared\"><a class=\"wp-block-button__link\" href=\"https:\/\/www.topsante.com\/medecine\/votre-sante-vous\/sante-connectee\/hopital-un-robot-pour-envoyer-les-sms-post-operatoires-625100\">Voir l&#8217;article complet sur TopSant\u00e9<\/a><\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-button is-style-squared\"><a class=\"wp-block-button__link\" href=\"https:\/\/www.sciencesetavenir.fr\/sante\/hopitaux-parisiens-les-sms-post-operatoires-viennent-d-un-robot_122477\">Voir l&#8217;article complet sur Sciences &amp; Avenir<\/a><\/div>\r\n","protected":false},"excerpt":{"rendered":"<p>L\u2019ambulatoire g\u00e9r\u00e9 par l\u2019intelligence artificielle Et si le chatbot ou &#8220;robot conversationnel&#8221; \u00e9tait l\u2019une des solutions pour prendre le virage de l\u2019ambulatoire&nbsp;? C\u2019est la conviction de plus d\u2019une centaine d&#8217;h\u00f4pitaux publics et priv\u00e9s en France et \u00e0 l\u2019\u00e9tranger, dont les centres de l\u2019APHP avant la fin 2018. Ils font confiance \u00e0 MemoQuest, un robot&nbsp;logiciel faisant [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":2080,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[6],"tags":[],"class_list":["post-3195","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Calmedica | H\u00f4pitaux Parisiens: Les SMS post-op\u00e9ratoires viennent d&#039;un robot<\/title>\n<meta name=\"description\" content=\"Et si le chatbot ou &quot;robot conversationnel&quot; \u00e9tait l\u2019une des solutions pour prendre le virage de l\u2019ambulatoire ? 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